Privacy Policy

Last updated: January 2025

Overview

At FlowReviews, we believe in transparency and minimal data collection. This privacy policy explains how we collect, use, and protect your information when you use our automated review management service.

Data We Collect

FlowReviews collects minimal personal information to provide our service:

  • Email Address: Obtained through OAuth2 authentication with third-party providers
  • Account Information: Basic profile data from connected platforms (Clio, Google Reviews, etc.)
  • Usage Analytics: Anonymized data to improve our service performance

Authentication & Security

We use OAuth2 authentication for maximum security and minimal data exposure:

✓ What We Do

  • • Use secure OAuth2 protocols
  • • Encrypt data in transit and at rest
  • • Request minimal permissions
  • • Regular security audits

✗ What We Don't Do

  • • Store passwords on our servers
  • • Access unnecessary account data
  • • Share data with third parties
  • • Sell your information

How We Use Your Data

Your email address and account information are used exclusively for:

  • → Sending automated review requests to your clients
  • → Communicating important account updates and security notifications
  • → Providing customer support when requested
  • → Improving our service through anonymized analytics

Data Retention & Deletion

We retain your data only as long as necessary to provide our service. You can request deletion of your account and all associated data at any time by contacting us at privacy@flowreviews.co. Upon account deletion, all personal data is permanently removed within 30 days.

Your Rights

Access your personal data
Correct inaccurate information
Request deletion of your data
Revoke authentication permissions
Export your data
Ask questions about this policy

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will notify you via email and update the "Last updated" date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions, data requests, or concerns, please contact us:

Email: privacy@flowreviews.co

Response Time: Within 48 hours